Shipping Policy

Thank you for shopping with RiversDark. Below you will find our shipping policy outlining the terms and conditions for the shipment of your order.

Order Processing Time

Orders are typically processed within 1–2 business days after your purchase is confirmed.

Please note that processing times may be longer during holidays, sales periods, or high-volume seasons.

Shipping Time

Once shipped, orders typically arrive within 7–10 business days, depending on your location and the shipping carrier.

Shipping Cost

We offer free shipping on eligible orders.

Order Tracking

Once your order has been processed and shipped, you will receive a tracking number by email.

You can use this tracking number to monitor the status and progress of your shipment.

Shipping Delays

While most orders arrive within the estimated timeframe, delays may occasionally occur due to weather conditions, holidays, carrier delays, customs, or other circumstances beyond our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you entered an incorrect address, please contact us as soon as possible at support@riversdark.com.

Once an order has been processed or shipped, we may not be able to make changes to the shipping address.

Cancellation Policy

If you wish to cancel your order, please contact us within 24 hours of placing your order.

We will do our best to accommodate your request; however, orders that have already been processed or shipped cannot be cancelled.

Contact Information

If you have any questions or need assistance with your order, please contact us:

Email: support@riversdark.com

Website: riversdark.com

By placing an order with RiversDark, you agree to the terms outlined in this Shipping Policy.